Premium Support

Description

Premium Support connects you to a dedicated team of support engineers who can help you solve development issues that you encounter while working on your game. You submit your questions via a web portal and get responses within a guaranteed time period. The support team can advise you on workflow, art assets, scripting and help you identify and work around bugs. For code reviews, project optimisation and stability problems Premium Support can help arrange consultancy services.

Premium Support costs $12k/year.

More information

To learn more about Premium Support, or to make a purchase, please contact your sales representative. Once a purchase has been made you will receive login credentials to the support portal.

Support Portal

Premium support customers can log in here.