Report on Data Subject Requests

Last updated: June 30, 2020

This report is being provided in accordance with our obligations under the California Consumer Privacy Act (CCPA). In some circumstances other jurisdictions may be included depending on how the measurements were taken. As such, this report is inclusive of requests made by consumers outside of California. Where the report only covers only California residents, we have noted that beside the request.

Please note: These metrics reflect requests from January 1, 2020 to May 31, 2020.

Unity Account Information

Automated Deletion Requests*
Number of Requests Received 18,532
Avg time to Acknowledge 0.1 seconds
Avg time to Fulfill 42 days
Unfulfillable Requests 0
Outstanding Requests 7,136

*No Manual Process

Note: Outstanding requests are requests that have been made January 1, 2020 and May 31, 2020, but have not yet been processed. The most typical reason fulfillment has not been completed is that the request requires further authentication.

Note: Unity Account Information Deletion Requests is inclusive of deletion requests from Asset Store, Connect, Editor, Identity, Learn, and Live Help

Automated Opt Out Requests*
Number of Requests Received 1,884
Avg time to Acknowledge 1 second
Avg time to Fulfill 1 second
Unfulfillable Requests 0

*No Manual Process

Note: Unity Account Information Opt-Out Requests is inclusive of opt-out requests from Asset Store, Connect, Identity, Learn, and Live Help

Asset Store

Asset Store Deletion and Opt-Out metrics are accounted for in Unity Account

Automated Disclosure Requests*
Number of Requests Received 379
Avg time to Acknowledge 0.13 seconds
Avg time to Fulfill 270.67 seconds
Unfulfillable Requests 4 (due to incompatible characters)

*No Manual Requests Received

Connect

Connect Deletion and Opt-Out metrics are accounted for in Unity Account

Automated Disclosure Requests*
Number of Requests Received 98
Avg time to Acknowledge 0.3 seconds
Avg time to Fulfill 206.1 seconds
Unfulfillable Requests 0

*No Manual Requests Received

Identity

Identity Deletion and Opt-Out metrics are accounted for in Unity Account

Unfulfillable requests: 3.71% due to incompatible characters

Automated Disclosure Requests*
Number of Requests Received 1,104
Avg time to Acknowledge 0.13 seconds
Avg time to Fulfill 203.53 seconds
Unfulfillable Requests 41 (due to incompatible characters)

*No Manual Requests Received

Learn

Learn Deletion and Opt-Out metrics are accounted for in Unity Account

Automated Disclosure Requests*
Number of Requests Received 179
Avg time to Acknowledge 0.1 seconds
Avg time to Fulfill 236.9 seconds
Unfulfillable Requests 0

*No Manual Requests Received

Live Help

Live Help Deletion and Opt-Out metrics are accounted for in Unity Account

Automated Disclosure Requests*
Number of Requests Received 52
Avg time to Acknowledge 0.3 seconds
Avg time to Fulfill 205.4 seconds
Unfulfillable Requests 0

*No Manual Requests Received

Editor

Editor Deletion metrics are accounted for in Unity Account

Automated Disclosure Requests*
Number of Requests Received 265
Avg time to Acknowledge 0.13 seconds
Avg time to Fulfill 28.7 seconds
Unfulfillable Requests 0

*No Manual Requests Received

Automated Opt Out Requests*
Number of Requests Received 4,865
Avg time to Acknowledge 400 milliseconds
Avg time to Fulfill 400 milliseconds
Unfulfillable Requests 0

Vivox

Manual Deletion Requests*
Number of Requests Received 0
Avg time to Acknowledge n/a
Avg time to Fulfill n/a
Unfulfillable Requests n/a

*No Automated Process

Automated Disclosure Requests*
Number of Requests Received 1
Avg time to Acknowledge 0.1 seconds
Avg time to Fulfill 11 minutes
Unfulfillable Requests 0

*No Manual Requests Received

Automated Opt Out Requests*
Number of Requests Received 0
Avg time to Acknowledge n/a
Avg time to Fulfill n/a
Unfulfillable Requests n/a

*No Manual Process

Ads

Automated Disclosure Requests Manual Disclosure Requests
Number of Requests Received 474 Number of Requests Received 25
Avg time to Acknowledge 1 second Avg time to Acknowledge 1 second
Avg time to Fulfill 43 days Avg time to Fulfill 7 days
Unfulfillable Requests 0 Unfulfillable Requests 0
Outstanding Requests 215 Outstanding Requests 21

Note: Outstanding requests are requests that have been made January 1, 2020 and May 31, 2020, but have not yet been processed. The most typical reason fulfillment has not been completed is that the request requires further authentication.

Automated Opt Out (Deletion) Requests*
Number of Requests Received 2,150,237 - California Residents Only
Avg time to Acknowledge 1.6 seconds
Avg time to Fulfill 1.6 seconds
Unfulfillable Requests 0

*No Manual Process

Analytics

Automated Disclosure Requests Manual Disclosure Requests
Number of Requests Received 4,114 Number of Requests Received 8
Avg time to Acknowledge 1 second Avg time to Acknowledge 1 second
Avg time to Fulfill 38.9 days Avg time to Fulfill 8 days
Unfulfillable Requests 0 Unfulfillable Requests 0
Outstanding Requests 6 Outstanding Requests 7

Note: Outstanding requests are requests that have been made January 1, 2020 and May 31, 2020, but have not yet been processed. The most typical reason fulfillment has not been completed is that the request requires further authentication.

Automated Opt Out (Deletion) Requests*
Number of Requests Received 58,554
Avg time to Acknowledge 400 milliseconds
Avg time to Fulfill 400 milliseconds
Unfulfillable Requests 0

*No Manual Process