Report on Data Subject Requests
Last updated: June 30, 2020
This report is being provided in accordance with our obligations under the California Consumer Privacy Act (CCPA). In some circumstances other jurisdictions may be included depending on how the measurements were taken. As such, this report is inclusive of requests made by consumers outside of California. Where the report only covers only California residents, we have noted that beside the request.
Please note: These metrics reflect requests from January 1, 2020 to May 31, 2020.
Unity Account Information
| Automated Deletion Requests* | |
|---|---|
| Number of Requests Received | 18,532 |
| Avg time to Acknowledge | 0.1 seconds |
| Avg time to Fulfill | 42 days |
| Unfulfillable Requests | 0 |
| Outstanding Requests | 7,136 |
*No Manual Process
Note: Outstanding requests are requests that have been made January 1, 2020 and May 31, 2020, but have not yet been processed. The most typical reason fulfillment has not been completed is that the request requires further authentication.
Note: Unity Account Information Deletion Requests is inclusive of deletion requests from Asset Store, Connect, Editor, Identity, Learn, and Live Help
| Automated Opt Out Requests* | |
|---|---|
| Number of Requests Received | 1,884 |
| Avg time to Acknowledge | 1 second |
| Avg time to Fulfill | 1 second |
| Unfulfillable Requests | 0 |
*No Manual Process
Note: Unity Account Information Opt-Out Requests is inclusive of opt-out requests from Asset Store, Connect, Identity, Learn, and Live Help
Asset Store
Asset Store Deletion and Opt-Out metrics are accounted for in Unity Account
| Automated Disclosure Requests* | |
|---|---|
| Number of Requests Received | 379 |
| Avg time to Acknowledge | 0.13 seconds |
| Avg time to Fulfill | 270.67 seconds |
| Unfulfillable Requests | 4 (due to incompatible characters) |
*No Manual Requests Received
Connect
Connect Deletion and Opt-Out metrics are accounted for in Unity Account
| Automated Disclosure Requests* | |
|---|---|
| Number of Requests Received | 98 |
| Avg time to Acknowledge | 0.3 seconds |
| Avg time to Fulfill | 206.1 seconds |
| Unfulfillable Requests | 0 |
*No Manual Requests Received
Identity
Identity Deletion and Opt-Out metrics are accounted for in Unity Account
Unfulfillable requests: 3.71% due to incompatible characters
| Automated Disclosure Requests* | |
|---|---|
| Number of Requests Received | 1,104 |
| Avg time to Acknowledge | 0.13 seconds |
| Avg time to Fulfill | 203.53 seconds |
| Unfulfillable Requests | 41 (due to incompatible characters) |
*No Manual Requests Received
Learn
Learn Deletion and Opt-Out metrics are accounted for in Unity Account
| Automated Disclosure Requests* | |
|---|---|
| Number of Requests Received | 179 |
| Avg time to Acknowledge | 0.1 seconds |
| Avg time to Fulfill | 236.9 seconds |
| Unfulfillable Requests | 0 |
*No Manual Requests Received
Live Help
Live Help Deletion and Opt-Out metrics are accounted for in Unity Account
| Automated Disclosure Requests* | |
|---|---|
| Number of Requests Received | 52 |
| Avg time to Acknowledge | 0.3 seconds |
| Avg time to Fulfill | 205.4 seconds |
| Unfulfillable Requests | 0 |
*No Manual Requests Received
Editor
Editor Deletion metrics are accounted for in Unity Account
| Automated Disclosure Requests* | |
|---|---|
| Number of Requests Received | 265 |
| Avg time to Acknowledge | 0.13 seconds |
| Avg time to Fulfill | 28.7 seconds |
| Unfulfillable Requests | 0 |
*No Manual Requests Received
| Automated Opt Out Requests* | |
|---|---|
| Number of Requests Received | 4,865 |
| Avg time to Acknowledge | 400 milliseconds |
| Avg time to Fulfill | 400 milliseconds |
| Unfulfillable Requests | 0 |
Vivox
| Manual Deletion Requests* | |
|---|---|
| Number of Requests Received | 0 |
| Avg time to Acknowledge | n/a |
| Avg time to Fulfill | n/a |
| Unfulfillable Requests | n/a |
*No Automated Process
| Automated Disclosure Requests* | |
|---|---|
| Number of Requests Received | 1 |
| Avg time to Acknowledge | 0.1 seconds |
| Avg time to Fulfill | 11 minutes |
| Unfulfillable Requests | 0 |
*No Manual Requests Received
| Automated Opt Out Requests* | |
|---|---|
| Number of Requests Received | 0 |
| Avg time to Acknowledge | n/a |
| Avg time to Fulfill | n/a |
| Unfulfillable Requests | n/a |
*No Manual Process
Ads
| Automated Disclosure Requests | Manual Disclosure Requests | ||
|---|---|---|---|
| Number of Requests Received | 474 | Number of Requests Received | 25 |
| Avg time to Acknowledge | 1 second | Avg time to Acknowledge | 1 second |
| Avg time to Fulfill | 43 days | Avg time to Fulfill | 7 days |
| Unfulfillable Requests | 0 | Unfulfillable Requests | 0 |
| Outstanding Requests | 215 | Outstanding Requests | 21 |
Note: Outstanding requests are requests that have been made January 1, 2020 and May 31, 2020, but have not yet been processed. The most typical reason fulfillment has not been completed is that the request requires further authentication.
| Automated Opt Out (Deletion) Requests* | |
|---|---|
| Number of Requests Received | 2,150,237 - California Residents Only |
| Avg time to Acknowledge | 1.6 seconds |
| Avg time to Fulfill | 1.6 seconds |
| Unfulfillable Requests | 0 |
*No Manual Process
Analytics
| Automated Disclosure Requests | Manual Disclosure Requests | ||
|---|---|---|---|
| Number of Requests Received | 4,114 | Number of Requests Received | 8 |
| Avg time to Acknowledge | 1 second | Avg time to Acknowledge | 1 second |
| Avg time to Fulfill | 38.9 days | Avg time to Fulfill | 8 days |
| Unfulfillable Requests | 0 | Unfulfillable Requests | 0 |
| Outstanding Requests | 6 | Outstanding Requests | 7 |
Note: Outstanding requests are requests that have been made January 1, 2020 and May 31, 2020, but have not yet been processed. The most typical reason fulfillment has not been completed is that the request requires further authentication.
| Automated Opt Out (Deletion) Requests* | |
|---|---|
| Number of Requests Received | 58,554 |
| Avg time to Acknowledge | 400 milliseconds |
| Avg time to Fulfill | 400 milliseconds |
| Unfulfillable Requests | 0 |
*No Manual Process