Report on Data Subject Requests
Published: July 2, 2021
Last updated: July 8, 2021
Update note: Pending numbers were confirmed and formatting changes were made
This report is being provided in accordance with our obligations under the California Consumer Privacy Act (CCPA). In some circumstances other jurisdictions may be included depending on how the measurements were taken. As such, this report is inclusive of requests made by consumers outside of California. Where the report only covers only California residents, we have noted that beside the request.
Note: These metrics reflect requests from June 1, 2020 to May 31, 2021.
Unity Account Information
| Automated Deletion Requests* | |
|---|---|
| Number of Requests Received | 52,431 |
| Mean time to Fulfill | 50 days |
| Unfulfillable Requests | 0 |
| Outstanding Requests | 2,679 |
*No Manual Process
Note: Outstanding requests are requests that have been made June 1, 2020 and May 31, 2021, but have not yet been processed. The most typical reason fulfillment has not been completed is that the request requires further authentication.
Note: Unity Account Information Deletion Requests is inclusive of deletion requests from Asset Store, Connect, Editor, Identity, Learn, and Live Help
| Automated Opt Out Requests* | |
|---|---|
| Number of Requests Received | 151,429 |
| Mean time to Fulfill | Seconds |
| Unfulfillable Requests | 0 |
*No Manual Process
Note: Unity Account Information Opt-Out Requests is inclusive of opt-out requests from Asset Store, Connect, Identity, Learn, and Live Help
Asset Store
Asset Store Deletion and Opt-Out metrics are accounted for in Unity Account
| Automated Disclosure Requests* | |
|---|---|
| Number of Requests Received | 1,274 |
| Mean time to Fulfill | 1 day |
| Unfulfillable Requests | 0 |
*No Manual Requests Received
Connect
Connect Deletion and Opt-Out metrics are accounted for in Unity Account
| Automated Disclosure Requests* | |
|---|---|
| Number of Requests Received | 184 |
| Mean time to Fulfill | 1 day |
| Unfulfillable Requests | 0 |
*No Manual Requests Received
Identity
Identity Deletion and Opt-Out metrics are accounted for in Unity Account
| Automated Disclosure Requests* | |
|---|---|
| Number of Requests Received | 3,487 |
| Mean time to Fulfill | 2 days |
| Unfulfillable Requests | 0 |
*No Manual Requests Received
Learn
Learn Deletion and Opt-Out metrics are accounted for in Unity Account
| Automated Disclosure Requests* | |
|---|---|
| Number of Requests Received | 304 |
| Mean time to Fulfill | 1 day |
| Unfulfillable Requests | 0 |
*No Manual Requests Received
Live Help
Live Help Deletion and Opt-Out metrics are accounted for in Unity Account
| Automated Disclosure Requests* | |
|---|---|
| Number of Requests Received | 106 |
| Mean time to Fulfill | 1 day |
| Unfulfillable Requests | 0 |
*No Manual Requests Received
Editor
Editor Deletion metrics are accounted for in Unity Account
| Automated Disclosure Requests* | |
|---|---|
| Number of Requests Received | 596 |
| Mean time to Fulfill | 23 days |
| Unfulfillable Requests | 0 |
*No Manual Requests Received
| Automated Opt Out Requests* | |
|---|---|
| Number of Requests Received | 3,973 |
| Mean time to Fulfill | Seconds |
| Unfulfillable Requests | 0 |
Vivox
| Manual Deletion Requests* | |
|---|---|
| Number of Requests Received | 0 |
| Mean time to Fulfill | n/a |
| Unfulfillable Requests | n/a |
*No Automated Process
| Automated Disclosure Requests* | |
|---|---|
| Number of Requests Received | 25 |
| Mean time to Fulfill | 20 seconds |
| Unfulfillable Requests | 0 |
*No Manual Requests Received
Ads & Analytics
| Automated Disclosure Requests | Manual Disclosure Requests | ||
|---|---|---|---|
| Number of Requests Received | 70,810 | Number of Requests Received | 298 |
| Mean time to Fulfill | 29 days | Mean time to Fulfill | 32.5 days |
| Unfulfillable Requests | 0 | Unfulfillable Requests | 57 |
| Outstanding Requests | 618 | Outstanding Requests | 23 |
Note: Outstanding requests are requests that have been made January 1, 2020 and May 31, 2020, but have not yet been processed. The most typical reasons fulfillment has not been completed is that the order is new or the request requires further authentication.
| Web Page Automated Opt Out Requests* | |
|---|---|
| Number of Requests Received | 14,998 |
| Mean time to Fulfill | Seconds |
| Unfulfillable Requests | 0 |
*No Manual Process Note: This includes analytics and advertising opt-out requests
| In AppAutomated Opt Out Requests* | |
|---|---|
| Number of Requests Received | 11,160,325- California Residents Only |
| Mean time to Fulfill | 0 days |
| Unfulfillable Requests | 0 |
| Outstanding Requests | 0 |
*No Manual Process
| Automated Deletion Requests* | |
|---|---|
| Number of Requests Received | 13,959 |
| Mean time to Fulfill | Seconds |
| Unfulfillable Requests | 0 |
*No Manual Process